Skip to main content

Custom software for retail & distribution.

Retail and distribution require a reliable POS, multi-store stock management, a loyalty CRM for margin. Franchise solutions are rigid, independent solutions obsolete. Swoft delivers bespoke at the chain's size.

01What we solve

Three recurring problems.
The same in most firms.

Before talking software, we talk pain points. If you don't recognize any of these three, we are probably not the right partner for you.

  • 01

    Store stock is never accurate

    Inventories twice a year, theoretical stocks at odds with the floor, undetected ruptures. Salespeople announce a product unavailable when it's in the stockroom.

    5-10% inventory gap on average

  • 02

    Loyalty is generically managed

    Loyalty card with standard rules (€X = Y points), no segmentation, no targeted campaigns. You don't know which top 10% customers drive 50% of revenue.

    10% of customers drive 40-60% of revenue, undetected

  • 03

    Omnichannel is a patchwork

    Store POS + e-commerce site + marketplace + click & collect: 4 distinct stocks, 4 customer files, 4 promo systems. No coherent customer experience.

    4+ desynchronized systems on average

02Complex or critical software

The systems that
cannot fail.

When your processes require a replayable audit trail, sagas with compensation, or compliance by construction, we ship an event-driven architecture (DDD + CQRS + Event Sourcing), not a CRUD layered with audit logs.

  • Multi-store NF525 POS with replayable PAF

    Multi-store NF525 POS with replayable PAF

    NF525-certified POS: every operation in every store is kept tamper-proof. Tax-audit presentation: exact reconstruction of the per-store sales ledger over 6 years. Cross-store sync guaranteed even on degraded network.

    DGFiPStripe TerminalAdyen
  • Eco-score environmental display and REP

    Eco-score environmental display and REP

    Automatic Eco-score / Nutri-Score / Origin-Score calculation from product sheets, compliant in-store and online display, REP eco-contribution declarations (textile, toys, electronics, chemicals) with material traceability. Compliant with 2025-2026 Climate-Resilience decrees and 2027 textile DPP.

    Eco-scoreADEMEREP eco-organisations
  • Omnichannel order steering

    Omnichannel order steering

    Full cycle Site order → Stock reservation → Payment → Store or warehouse preparation → Pickup or delivery, with clean rollback on detected mid-flow rupture, refused payment or unhonoured pickup. No order lost in the chain.

    StripeAdyenShippo
  • AGEC anti-waste law

    AGEC anti-waste law

    For chains ≥ €50m revenue: 2024 obligation to trace destruction of unsold items and prioritize donation. Reception → Sale / Donation / Destruction tracking with consultable history before DGCCRF, fines up to 0.1% of global revenue.

    AGECDGCCRFFood banks
03Mobile and web applications

The day-to-day apps,
screen by screen.

For everything else (CRM, portals, scheduling, billing), we ship a custom application, on your design system and with your existing integrations.

  • Multi-store POS

    Multi-store POS

    NF525-certified POS, multi-method payment, returns management, loyalty at the counter. Cross-store sync, offline mode handled.

    Stripe TerminalSumUpZettle Adyen
  • Real-time cross-store stock

    Real-time cross-store stock

    Per-store and consolidated stock, inter-store transfers, supplier orders with automatic suggestion, barcode-scan inventories.

    Supplier EDIERP
  • Personalized loyalty CRM

    Personalized loyalty CRM

    Loyalty program with own business rules: RFM segmentation, targeted offers, referral, customer birthday. SMS and email campaigns with revenue attribution.

    BrevoMailchimpSMS Factor
  • Click & Collect / Ship-from-store

    Click & Collect / Ship-from-store

    Integrated e-commerce site, baskets converted from POS, in-store pickup or shipping from store stock. Automatic logistics optimization.

    StripeShippoMondial Relay
04Regulations & integrations

What we handle natively,
no add-ons.

Business compliance and key integrations are not options, they are prerequisites built in from the start.

  • VAT anti-fraud law

    NF525-certified POS software

  • GDPR

    Loyalty customer data, marketing consent

  • Hamon law

    Withdrawal right, distance selling

  • Price labeling

    Consumer information, unit price

  • Tobacco/pharma serialization

    Mandatory Datamatrix if applicable

  • Anti-waste law

    Food donation, unsold-item management

05Frequently asked questions

Answers to the questions we get in meetings.

Do you replace Lightspeed / Tiller / Cegid POS?
Yes in most cases. Our POS is NF525-certified, native multi-store, multi-method payment. Migration of products, customers and history included.
Is e-commerce integrated or separate?
Integrated. One stock, one customer file, one loyalty program. The customer buys in store, returns online, picks up click & collect, everything consolidated.
How much does it cost for a 5-store chain?
€40-70k initial (POS + stock + loyalty CRM + light e-commerce), €8-12k/year maintenance. Compare with €200-300/month × 5 stores = €12-18k/year subscriptions on SaaS solutions.
And marketplaces (Amazon, Cdiscount)?
Connectors to the main marketplaces, consolidated stock and order management. Part of the advanced e-commerce module if needed.
Multi-chain / multi-brand possible?
Yes. Native multi-tenant architecture, you manage several chains in the same infrastructure with isolated customer data and own margins.
06Related industries

On the boundary?

Mixed firms (accounting + audit, accounting + advisory, accounting + legal) draw from several industries. Here are those that share the most challenges.

07Articles & veille

L'actualité Retail & Distribution, décryptée.

Réglementations, virages business, sous-domaines en mutation : ce que notre pôle veille publie sur le secteur Retail & Distribution.

Tous les articles Retail & Distribution →
Glossaire connexe

Le cadre réglementaire qui structure Retail & Distribution.

Les réglementations qui pèsent sur les choix logiciels (appliquées, partielles, ou imminentes), décryptées par notre pôle veille.

  • EU Deforestation Regulation, Règlement (UE) 2023/1115
    Imminent

    EUDR

    EU Deforestation Regulation, Règlement (UE) 2023/1115

    Règlement européen interdisant l'import et la mise sur le marché de produits issus de la déforestation. Applicable aux PME le 30 juin 2026.

    • Retail & Distribution
    • Restaurants
    • Construction & Site
  • Facturation électronique B2B obligatoire en France
    Imminent

    Factur-X / PDP

    Facturation électronique B2B obligatoire en France

    Réforme française de la facturation électronique B2B. Réception au 1er septembre 2026 pour toutes les entreprises ; émission progressive 2026-2027.

    • Accounting firm
    • Construction & Site
    • Light Industry
    • +1
Tout le glossaire réglementaire →

A retailer wanting a unified POS and strong loyalty?
30 minutes, no sales pitch.

30 minutes to scope the perimeter, identify payment/marketplace links and price the solution.

Talk about a retail project